Last week, our Technical Team Leader, Chris Pegrum, won an award for ‘The Best Supporting Act’ at the MDHUB Leaders 2020-2021 awards at Ridgeview Wine Estate, East Sussex.
For those of us that work with Chris, we know the hard work and determination he puts in every day to ensure the team runs like clockwork. But, for those of you that don’t, here is the awards submission written by LMS Group CEO Luke Mead.
“On October 12th, 2019, Chris became the proud father of naturally conceived triplets; Violet, William and Frank. Not only is it challenging enough being a father of 4 children (which includes their older sister, Betty), but Chris also has the role of Service Delivery Manager at LMS Group, managing a team of 6 people. This is more than enough for most human beings. Throw into the mix the Covid-19 pandemic, the IT world went crazy as businesses needed remote working and needed IT fast.
I am stunned by Chris’ performance; he amazes me. Managing a remote team of 6 people (completely new for everyone at once to be remote) with an increased workload of 170% due to an influx of tickets for clients’ and remote working alongside his home life, the man is a hero.
Due to the triplet’s complex needs and health risks throughout lockdown, at one point when the triplets were in different hospitals, Chris’ family were on a strict lockdown. Single-handed, because it was impossible for Chris to work from home, he manned the office as it was the only place he could work. He managed to:
- Maintain service-level agreements during an unprecedented time of chaos
- Manage a whole remote team
- Man the office
- Coordinate the entire technical delivery side of the business and sustain client communications
…alongside having 4-month old premature triplets with sensitive health requirements at home as well as their big sister and Chris’ partner Cheryl – with no external support.
The man absolutely amazes me.”
Congratulations, Chris, you totally deserve it.